> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-how-to-configure-and-manage-meetings.md). # SAC 360º - How to Configure and Manage Meetings The **SAC 360º** SprintHub allows you to centralize customer relationships, integrating support, histories, and **meetings** in one place. In this article, you will learn **how to set up, manage, and track meetings**, ensuring organization, productivity, and a complete view of the customer. {% embed url="" %} *** Meetings in SAC 360º work as structured records of scheduled interactions with the customer. They are linked to the contact/lead and allow: * Record date, time, and responsible parties * Define status and meeting type * Centralize history and notes * Track results and next steps All of this is integrated with support, without losing context. *** ### How to Set Up Meetings in SAC 360º #### 1. Accessing the Meetings area To set up and schedule a meeting in SAC 360º, follow the step-by-step instructions below: 1. Access the panel of the **SprintHub** 2. Enter the module **General** >> **SAC 360º** 3. Select the **contact** or **support** desired 4. Click on **Meetings** or **Add meeting** 5. Choose the **calendar** and click on **Generate link** After generating the meeting link, the system provides **three sending options**: * **Copy link**: copy the link and paste it directly into the support conversation to send it manually to the customer * **Send with SprintHub standard text**: the system automatically sends the message with standard text * **Schedule as Contact**: schedules the meeting by linking it directly to the selected contact > 💡 This flexibility makes it possible to adapt the sending according to your team's support workflow. On this same screen, you can also: * View **already scheduled meetings** * Check whether there was **attendance** or **non-attendance** * Update the meeting status if it **was not held** This ensures complete control of the customer's interaction history. *** ### Best Practices for Using Meetings in SAC 360º * Record all meetings, even the quick ones * Update the status after it takes place * Use notes to record decisions and next steps * Standardize meeting titles and types * Use reports for periodic analysis *** ### Conclusion With **SprintHub 360° SAC**, meeting management is no longer decentralized and becomes part of a single customer history. This ensures more organization, visibility, and efficiency in support. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-how-to-configure-and-manage-meetings.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.