# SAC 360° - Returning a Ticket to the Queue

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2FqhEOdQxAvMxozw0jOlJ4%2Fsuporte-ao-cliente-de-ilustracao-de-design-plano_23-2148887720.png?alt=media&#x26;token=b85ae017-781e-425e-8818-63f4fa608588" alt=""><figcaption></figcaption></figure>

To return your service to the queue, click on the service, then on the three-dot icon, and on "**Return to queue"**.

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2FJpyuHDSzElZwGR63SnJW%2Fimage.png?alt=media&#x26;token=5dadd586-697a-4fec-854f-79529cc6f97e" alt=""><figcaption></figcaption></figure>

After that, your service will return to the "**Waiting for Service**" queue and will have the status set to "**Pending**".

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2FJqT3Wl1pGVWFF4NaoJ8r%2Fimage.png?alt=media&#x26;token=97bb1acd-a881-4c54-b0df-f5635b564f02" alt=""><figcaption></figcaption></figure>
