> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-creating-a-service-manually.md).

# SAC 360° - Creating a Service Manually

In the step-by-step guide below, you will learn how to create a manual service in SAC 360º in a simple and quick way.

It is possible to start a service for Contacts already registered in the system or to automatically create a new Contact during the opening of the service. This flexibility allows your team to register requests more quickly, optimizing service time and strengthening the relationship with contacts.

> **Important:** This procedure can be carried out both in the mode **List** as well as in the mode **Kanban**.

{% embed url="<https://youtu.be/o54hxlrrF1s>" %}

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### Accessing SAC 360º

Go to the **SAC 360º** through the menu:

**Menu → General → SAC 360º**

Or use the field **Find Services** (magnifying glass icon) and type **SAC 360º** to quickly locate the feature.

### Creating a Service

#### List View

In the mode **List**, click on the symbol **+**, located in the upper-right corner of the screen, next to the **Search** (magnifying glass).

#### Kanban View

In the mode **Kanban**, click on the symbol **+**, located in the upper-right corner of the screen, next to the **Unanswered** (arrows).

After clicking the button, enter the necessary data to start the service. If the contact is not yet registered, it will be possible to create a new Lead during the process.

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### Conclusion

Creating manual services in SAC 360º is a simple and flexible process, both in the mode **List** as well as in the mode **Kanban**. The feature allows you to quickly register requests for existing contacts or new Leads, ensuring greater agility and organization in the service flow.

Use the platform's resources to track and manage your services more efficiently, providing greater operational control and a better experience for your customers.