> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub.md). # SAC 360ยบ - WhatsApp Groups in SprintHub WhatsApp Groups are an essential feature within communication and automation strategies in SprintHub. They allow group segmentation, **making it easier to send mass messages to specific groups, whether for support, marketing campaigns, or important notifications.** In this guide, we will cover how to identify groups in the system, edit them as needed, and send messages efficiently. Understanding this process ensures better communication management and optimizes interaction with customers. {% embed url="" %}