# SAC 360º - How to configure Lead Access Permissions

<mark style="color:red;">**1st Step:**</mark> To access the Lead access settings, just click on the **gear** settings inside the **SAC** (bottom left corner):

<figure><img src="/files/47a99d3611eca0afe4dcba1cda728ec56ac3e71e" alt=""><figcaption></figcaption></figure>

<mark style="color:red;">**2nd Step**</mark><mark style="color:red;">:</mark> In **Service Settings**, you can select who will have access to the Lead at the moment when the **service** is **started**. By default, the selected option is "**Do not change permissions**".

<figure><img src="/files/71a4564b5f669a80d4256240c46f086fe5c67c36" alt=""><figcaption></figcaption></figure>

&#x20;

The option **"Add the Agent as Responsible for the Lead (automatic)"** will **modify** the person responsible for the lead to the <mark style="color:red;">**agent who starts the service**</mark>, and will also adjust the lead permissions so that only the respective agent can view it.

<figure><img src="/files/5f683dc522af92e881ce12af148522c914ae30d3" alt=""><figcaption></figcaption></figure>

Note that there is also the option **"Add the Agent as Responsible for the Lead (ask)"** which performs the same settings mentioned above only if the agent **allows**.

The option **"Add to the Lead the permissions configured in the Agent's User (automatic)"** makes the accesses to this Lead the <mark style="color:red;">**same as configured in "Access Permissions"**</mark> on the user edit screen. For more details on how to make these settings, see the article **Lead Permissions**: <https://docs.sprinthub.com/duvidas-comuns/permissoes/permissoes-do-lead>

<figure><img src="/files/c53a598373033c697bef0a690888465f0d8ab0a4" alt=""><figcaption></figcaption></figure>

As with the previous option, we can also set it to **"Add to the Lead the permissions configured in the Agent's User (ask)"** which performs the same settings mentioned above only if the agent **allows**.

<mark style="color:red;">**Notes:**</mark>

* If the lead already has a responsible person when starting the service, it **will not be changed**.
* &#x20;If the lead already has access permissions configured when starting the service, **they will not be changed.**


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