# Creating an Opportunity through Chatbot with a Custom Field in CRM

Automation of opportunities within the CRM can be optimized by allowing leads to choose options directly in a chatbot. This way, it is possible to capture relevant information and automatically create opportunities with the provided data.

In this tutorial, we will teach you how to configure a chatbot to create an opportunity in the CRM with a previously designated custom field. The lead will make a choice within an interactive menu, and that selection will be used to fill the custom field when creating the opportunity in the CRM.

{% hint style="danger" %}
**Attention! This configuration only applies if you have not yet created this process in your CRM. If a similar automation is already active, review its structure before implementing this solution.**
{% endhint %}

With this approach, we ensure that leads are categorized correctly from the first contact, making follow-up easier and optimizing the sales process. 

Follow the step-by-step guide and implement this functionality in your chatbot!<br>

{% embed url="<https://youtu.be/EtID_0smIlw>" %}

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