> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-maximum-time-alert-color.md).

# CRM - Maximum Time (Alert Color)

To make it easier to view inactive deals, the CRM allows you to configure alert colors on opportunity cards. These colors appear according to the **maximum time defined**, helping you quickly identify when a deal has been idle for a long time.

You can:

* Set the **alert color**.
* Choose the **maximum inactivity time**.
* Add **more than one color** to create different levels of attention.

#### How to set up

1. Access the **CRM**.

<figure><img src="/files/8d73f9d9608f43cb76535a2fc3dac70d7a00a92c" alt=""><figcaption></figcaption></figure>

2. Go to **Settings** → **Pipeline List**. In the desired pipeline, click Settings.

<figure><img src="/files/0495f31bff81e42c918b8089f6ee9fd33fef4c2f" alt=""><figcaption></figcaption></figure>

3. In the stage, click **Edit**.

<figure><img src="/files/ed0cf5faa848aadd7008d7405ada185bce9eaf6c" alt=""><figcaption></figcaption></figure>

4. Set the **color** and the **maximum inactivity time.**

<figure><img src="/files/10dc2be59308d6ab0663c52922583862e19eb311" alt=""><figcaption></figcaption></figure>

You can add more colors in maximum time by clicking "Add Maximum Time":

<figure><img src="/files/9719ed383c05a1e4b5f404980afce2cd0a60abd7" alt=""><figcaption></figcaption></figure>

5. Click **Save** when editing the stage and also click **Save** when editing the pipeline

Done! Now your cards will automatically show the alert colors according to the time of each opportunity.

🎥 Check out the video below for the full step-by-step on how to configure:

{% embed url="<https://youtu.be/i6gQ4uzLXlw>" %}


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