# Mirroring Support in CRM In this tutorial, we will demonstrate how to structure mirroring between the operational stages of customer service (SAC) and the stages of the CRM funnel, enabling a continuous flow of data and actions between support and sales.\ This configuration allows for integrated management of the customer relationship, makes it easier to visualize the complete cycle of interactions, and enables strategic automations based on shared statuses. This video is ideal for teams seeking standardization between support platforms and CRM, or who want to scale the operation based on consistent data and consolidated histories.\ \ Watch the video below: {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/mirroring-support-in-crm.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.