> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-using-voip-for-calls-in-opportunities.md).

# CRM - Using VoIP for Calls in Opportunities

#### See how to make calls using the VoIP integrated with SprintHub quickly and easily.Directly from the Opportunity card in your CRM, it is possible to call the lead with just one click, optimizing service and centralizing all interactions.

{% hint style="info" %}
**VoIP calls can also be made through the Leads and 360º Customer Service modules.**
{% endhint %}

Check the steps below to perform this procedure:

1. Access the "CRM" feature:\
   Through "Find Services." Or just type the name, and the function appears.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe9rOxDLwNb48Ifh2Y8DkDdXFwsHjM-PfHFyoNGstvvBXRMGfChxsy27fmMsSrjB_yQ0Mr8yQ5yHGhESU4xxInwBTkcUGfHJNOEOwKSmEv001JFmSA6WcUXedjFzUbEMC855sgZ?key=nBAEEqjFxB77CPhc-9fwQtsr" alt=""><figcaption></figcaption></figure>

{% embed url="<https://youtu.be/ArXsdYAuryc>" %}

**CONCLUSION:**

Using SprintHub's VoIP directly from the opportunity card makes the service process much faster and more efficient. This integration allows calls to be made with just one click, without the need to switch between systems, ensuring greater productivity, centralized information and a complete history of interactions with the lead.


---

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