# CRM - Send email from the opportunity tab

To create an email in the CRM, click on the opportunity, and then on '**Email**';

Customize the email according to your preferences. Set the sender, being the **recipient the lead of the opportunity**. Describe the subject and, if you wish, attach files before sending.

After sending, you will find a summary of the email in the opportunity's history. You can view or reply as needed.

{% hint style="info" %} **Attention:** an email sent by the CRM, when received by the lead, its preview in the inbox may show the **code with the opportunity ID**, as in the example below. This case only occurs when the email content is small (such as in a test, for example). {% endhint %}