> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-instructions-for-manual-call-logging.md).

# CRM - Instructions for Manual Call Logging

#### See how to manually log calls made to Opportunities, ideal for cases where you do not use a VoIP integrated with our platform — such as calls made via WhatsApp, landline, or other VoIPs without integration.

Check the steps below to perform this procedure:

1. Access the "CRM" feature:\
   Through "Find Services." Or just type the name, and the function appears.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXck7bD1r_2Rx1C7N8jBdUrcWa2gJFPSxtBg2EfdlsL__9Vu6gxDuNaPlDaQNxw-nlRtBwemhGhmTAUsf6B81b5o3SpFR58r1NbfpMRPIy9bvCIFH0JchnzLZbVnChplfHT4Ws1WjA?key=VOjGKypvahLPGdipFdv8vsWi" alt=""><figcaption></figcaption></figure>

{% embed url="<https://youtu.be/tedWevJBI0o>" %}

**CONCLUSION:**

Using this feature ensures that the entire communication history with your Leads is centralized on the platform, even when calls are made through external channels. This way, you maintain control of the relationship and make it easier for the team to track interactions.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-instructions-for-manual-call-logging.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.