# CRM - I created an automation in CRM, clicked Play, but it's not working

### &#x20;<a href="#undefined" id="undefined"></a>

When creating an automation in the CRM, opportunities that are already in that Funnel Stage will not go through this automation. This is a safety rule so that an automation is not accidentally executed for a large list of opportunities.

Therefore, only new opportunities that enter that stage will be executed.

To execute opportunities that were already in the Stage, just move them to a stage WITHOUT automation and move them back to the stage where you want the automation to run.

**Important**: Certain automations require a recurrence to be enabled. For example: “Does the lead have a scheduled meeting?”. If this condition is not in a recurrence, the Automation will check only once: “Has a meeting? No, then do nothing.” If at some point in the future you schedule a meeting for that opportunity, the automation will not be executed because it was already executed once in the past, since by default automations run only once. Thus, with recurrence enabled, the system will check within the chosen time window. If after some time the opportunity has a scheduled meeting, the automation will be executed, since it is checking whether the condition is TRUE on a recurring basis.

<figure><img src="https://lh5.googleusercontent.com/loJxDnray-R7Ohwixr50ExVtV7gF6MasI9zsNxyl-pSHFqXowM25InJ_uhiTuc3DD-cLtF6Yawoijgj6CtX-ILDoF5iXHJzcBPhGPV-KR2URNEwErtumahC_PU7CxGCi_SHugGmNb03qCxjrKlUhhTs" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-i-created-an-automation-in-crm-clicked-play-but-it-is-not-working.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.