> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-advance-notice-sending-for-events.md).

# CRM - Advance Notice Sending for Events

It is possible to send messages to leads days before the date of an event. For example: you want to send a WhatsApp message through automation 5 days before the due date.

The first step is to set up a custom field with the name Due Date; for that, go to the system settings. To do this, access System Settings and choose Lead Custom Fields:

<figure><img src="/files/045c05c027cc3c95d026496bda1b420070771ccf" alt=""><figcaption></figcaption></figure>

Click on +New and add the name and field type. In our example, it is a Date and Time field. Click Save and Close.

<figure><img src="/files/c64b2a44c0951617c7fd09e54729c1f06d6b0eb9" alt=""><figcaption></figcaption></figure>

Access the CRM

<figure><img src="/files/b241ebc222cbc48867119a5d302ba5b1e1b52ad0" alt=""><figcaption></figcaption></figure>

Choose the pipeline, click the automation icon, and then click + to create a new automation.&#x20;

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NOTE: In this example, we are creating a stage automation, that is, the automation will only be executed when opportunities fall into this stage, and that meet the configured trigger and condition.

<figure><img src="/files/6bfb06b389d8e566a036f32073e4d3352642c9eb" alt=""><figcaption></figcaption></figure>

In the automation editor add:

* The automation title
* Trigger: The time of day is >> Indicate a time
* Condition: Lead field value >> Due Date (the custom field created earlier) >> Will be in less than >> (number of days)
* Action: Send WhatsApp to the lead >> Write the message that will be sent
* Indicate the opportunity statuses and save the automation

Check it out below:

<figure><img src="/files/060297af8e49f41d89081f04f025b6f23a2bdbdd" alt=""><figcaption></figcaption></figure>

<br>


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