# Anonymous Contacts - What are they and how to view them?

### What are Anonymous Contacts?

The **Anonymous Contacts** come from visits to your website, made by users who **did not fill out forms or identify themselves**.

SprintHub is able to capture these visits through a **tracking configuration**, bringing some visitor information, such as:

* **IP**
* **City and State**

If you want to configure this tracking on your website, **click here**.

{% content-ref url="/pages/0f2ebf365a1785186dc7e1bf5875ce7d9b1ddca9" %}
[Tracking](/en/topics/settings/tracking.md)
{% endcontent-ref %}

#### SprintHub Landing Pages already have automatic tracking

The **Landing Page** or **AI Landing Page** created in SprintHub **already has tracking configured automatically**, so no additional configuration is needed.

In addition, if the page **does not have any means of identification**, such as:

* **Forms**
* **WhatsApp shortened link**

the visits made may be recorded as **Anonymous Contacts**.

***

### What is the difference between Anonymous Contacts and Identified Contacts?

#### Identified Contacts

Are the contacts that **already have a registration in SprintHub**, containing information recorded on the platform, such as name, phone number, email, and other filled-in data.

#### Anonymous Contacts

They are website visitors who **still do not have identification on the platform**, that is, **do not have a registration or complete information within SprintHub**.

***

### How to find Anonymous Contacts?

#### 1. Access the “Contacts” feature

**Menu → General → Contacts**\
Or type the feature name in **Find Services**.

<figure><img src="/files/3428133a6334fe6daafe36fa3c843f578282d5fa" alt=""><figcaption></figcaption></figure>

#### 2. View Anonymous Contacts

Click the icon indicated below to view the **Anonymous Contacts**.

<figure><img src="/files/4d82a376da776aae0f4f90260447d7c9e56dc649" alt=""><figcaption></figcaption></figure>

> **Note:** If tracking is not configured on an external website, **there will be no Anonymous Contacts available for viewing**.


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