Contacts - Modify Data: How to include the country code via Automation

In situations where the numbers registered in the fields WhatsApp and/or Mobile Phone are missing the code Brazil DDI (55), it is possible to use the action Modify Data to update this information automatically.

This update can be carried out through a Automation Flow, SAC Automation or CRM Automation and Webhooks, allowing contact standardization in a practical and automated way.

How to locate contacts without DDI

To search for and insert into a segment the contacts that do not have DDI, check the article below:

Segments - Creating for numbers that do not have the country code

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Example using the WhatsApp field

1. Access the desired automation;

2. Add the action Update Contact Data;

3. Select the field WhatsApp;

4. Click the button to insert the WhatsApp Token, as indicated in the image;

5. Before the token, add the code 55.

Configuration example:

55{contactfield=whatsapp}

In this way, the numbers will be updated automatically with Brazil's DDI, ensuring greater compatibility in integrations and message sending.

Important: Make sure the numbers are already filled in correctly with area code + number, just without the DDI.

Note:

This same action can also be performed using the Mobile Phone, following exactly the same process.

Configuration example:

55{contactfield=phone}