> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-instagram.md).

# URL Shortener - Instagram

It is possible to track the source of leads through SprintHub's URL shortener. Now, this feature is also available as an Instagram button.

The **ig.me** is a Meta tool for shortening URLs that directs users to a conversation on Instagram. When clicking an ig.me link, the user will be taken to a new conversation or an existing chat with your Instagram account, depending on message history.

#### To set up, follow the steps below:

1. Access **URL Shortener**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc8JIsI4Pg5jm7GipS_WdN8lkARquDaaPvxIHALNITW8fhOoG9PW1Y3mmh3vFDIEIQSjy2g1OIXMtP3YQw140jyk_FrPho8XdFW7DnIR6nyfzI-jgMEg6lLTi02dQPip-zTAbU0mmKsP38mA9MPm1nUDYrp?key=Z89rt6Pq15Q4dp1y9UAROw" alt=""><figcaption></figcaption></figure>

1. Click **+ New**.
2. Type the **First name**.
3. In the URL, use the link format with the username:

   `https://ig.me/username`

It will look like this:

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdL21a-n7MD7QiLY7UBykSbFkmCwcSEbspqMoLiNjUbjJekw5TLlMCfR8Et3HcbnjyNcd_cP3f_6wACncKRqnFvZK_1py6Bh_4xk85OEd86zOLtO7iI1cnLV75hD23SqnSp-xstdA_CpUthyYAp-0o-4j76?key=Z89rt6Pq15Q4dp1y9UAROw" alt=""><figcaption></figcaption></figure>

Leave as **Published** section and click **Save and Close**.

After that, you can copy the shortened link by clicking the corresponding button.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd7A-6pyiFowOp1x-V8OVEbFuqALxL2lmNGQ69gspEsj76-XDZjFUFfPk7pYWk6mSKkXLcMNtbXGqvyeQOxPex9rOtAtt8KzakVNL6fGiGYY8x9q8zv1oOOT7_j7zzJg8-jSToUg96w2ZcIBg7Lt97Jw2uN?key=Z89rt6Pq15Q4dp1y9UAROw" alt=""><figcaption></figcaption></figure>

When the lead clicks the shortened link, they will be directed to your direct messages, and a service session will be automatically started, even if the lead does not send a message.


---

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