URL Shortener - Instagram
It is possible to track the source of leads through SprintHub's URL shortener. Now, this feature is also available as an Instagram button.
The ig.me is a Meta tool for shortening URLs that directs users to a conversation on Instagram. When clicking an ig.me link, the user will be taken to a new conversation or an existing chat with your Instagram account, depending on message history.
To set up, follow the steps below:
Access URL Shortener.
Click + New.
Type the First name.
In the URL, use the link format with the username:
https://ig.me/username
It will look like this:
Leave as Published section and click Save and Close.
After that, you can copy the shortened link by clicking the corresponding button.
When the lead clicks the shortened link, they will be directed to your direct messages, and a service session will be automatically started, even if the lead does not send a message.
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