> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-skip-action-block.md).

# Chatbot - Skip Action Block

The block **Skip Action** is used to **skip one or more steps of the chatbot flow**, directing the conversation straight to another point in the service.

This feature is useful when you want to **change the flow path without having to reorganize all the blocks**, making quick adjustments to the bot easier.

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#### ⚙️ How it works

When adding the block **Skip Action**, you define **how many actions will be skipped** block to the flow.

When the chatbot reaches this block, it **automatically skips the configured number of steps**, continuing execution from the next valid action.

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#### 📌 When to use

The block can be used in situations such as:

* Skipping intermediate messages in the flow
* Adjust different paths within the automation
* Create response variations without duplicating blocks
* Redirect the user to another part of the conversation

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#### 🧩 Usage example

Configured flow:

1️⃣ Welcome message\
2️⃣ Question about the user's interest\
3️⃣ Informational message\
4️⃣ Routing to support

If a **Skip Action configured to skip 1 step** after the question, the chatbot will ignore the informational message and go straight to the routing.

Executed flow:

1️⃣ Welcome message\
2️⃣ Question about interest\
⏭️ Skip Action (1 step)\
4️⃣ Routing to support

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2Fum9Qt0icTEyY0yAc1mxn%2Fchatb1.png?alt=media&amp;token=46165b1b-d21f-4171-944c-9844d5c3537b" alt=""><figcaption></figcaption></figure>

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💡 **Tip:**\
Use this block when you need to **simplify the flow or test different paths**, avoiding having to recreate the entire automation.