# Chatbot - Skip Action Block

The block **Skip Action** is used to **skip one or more steps of the chatbot flow**, directing the conversation directly to another point of the service.

This feature is useful when you want to **change the flow path without having to rearrange all the blocks**, making quick adjustments to the bot easier.

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#### ⚙️ How it works

When adding the block **Skip Action**, you set **how many actions will be skipped** in the flow.

When the chatbot reaches this block, it **automatically skips the configured number of steps**, continuing execution from the next valid action.

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#### 📌 When to use

The block can be used in situations such as:

* Skipping intermediate messages in the flow
* Adjusting different paths within the automation
* Creating response variations without duplicating blocks
* Redirecting the user to another part of the conversation

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#### 🧩 Example of use

Configured flow:

1️⃣ Welcome message\
2️⃣ Question about the user's interest\
3️⃣ Informational message\
4️⃣ Forwarding to support

If a **Skip Action set to skip 1 step is added** after the question, the chatbot will ignore the informational message and go straight to the forwarding.

Executed flow:

1️⃣ Welcome message\
2️⃣ Question about interest\
⏭️ Skip Action (1 step)\
4️⃣ Forwarding to support

<figure><img src="/files/312d6414e8b0bd397139e33cd77f43532c6e0810" alt=""><figcaption></figcaption></figure>

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💡 **Tip:**\
Use this block when you need to **simplify the flow or test different paths**, avoiding recreating the entire automation.


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