> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-default-value-and-real-value-in-the-question-block.md).

# Chatbot – How to Use Default Value and Real Value in the Question Block

#### If it is necessary to save the answer in a Lead field from questions with options, it is possible to record the actual text value. In this way, the Lead field will store exactly the chosen answer.

Follow the steps below to create and configure your chatbot:

1. **Create the ChatBot:**

* Go to the chatbot via “Find Services”. Or just type the name, and the feature appears.
* To create, click “+ New”.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd4aaIS64u3nDlzTftQd0J4MiDZ2yJLAwvTaofu5xkrMaXGCeByQMmfZFYIxHUkj5IMlqy7RBUs71HmZ3ID40DvOGKWiTFcp_ITIWUw52hLRbCRfFUJNR44_XEaRuROWKeY1I03IQ?key=wbtVRosHxzMJRO6nZD55_Cco" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXef8kPmesYaRCgf0biCvqxX8ir60kmaOli_XMlU4mbb6BWPvXyp4DiljzjFU3eslxw09eklwfSpolrTK3N9ZqXhl8khyAuX4HkXjp13x3a44xCy93dcUB8fXwzTHXycsZWdlOnk4w?key=wbtVRosHxzMJRO6nZD55_Cco" alt=""><figcaption></figcaption></figure>

2. **Configure and Create:**

* **Enter a Title:** Give your chatbot a descriptive name
* **Enter a Description:** Describe in detail the content and functionality of the chatbot.
* **Configure a Trigger:** At this stage, you will be able to define triggers, conditions, operating hours, startup settings, and other additional options. These settings will ensure that your chatbot works efficiently and according to the desired configurations.
* **Click** on “Open Builder” to create the bot with your actions and conditions.
* **Allow leads to talk to the bot multiple times?:** It depends on your strategy.\
  If you leave it as “YES”, it will go through the bot every time the configured trigger is fired.
* **Automatically unarchive the lead when starting the chatbot?:** If the answer is yes, the chatbot will unarchive the Leads. However, note: the Lead will only be unarchived if the instance is within the limit allowed by the plan.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeQqrbJo6inX4p9zD2lw7gKo3SFgK4UOzKluH_IzGmXYf65FEa0uQpyk3ibiimywZDI8OHFRqsCcv4P9OYG1SgMkSi6F3W8T-VHMwWeycVZmU7w1Kj1bnrcWEs-Q5ms9WpsXeIoEQ?key=wbtVRosHxzMJRO6nZD55_Cco" alt=""><figcaption></figcaption></figure>

3. **Building the Chatbot:**

{% embed url="<https://youtu.be/zZPS4CfdLBE>" %}

**CONCLUSION:**

Using this function ensures that responses are stored accurately in the Lead field, preserving the actual text value. This makes data analysis and service personalization easier, making the process more efficient and assertive.


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-default-value-and-real-value-in-the-question-block.md?ask=<question>&goal=<endgoal>
```

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`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.