> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-holidays.md).

# Chatbot - Holidays

## At SprintHub, you can configure a chatbot to interact with your customers 24 hours a day, including during holidays. This solution offers several advantages. 

Follow the steps below to create and configure your chatbot:

1. **Create the ChatBot:**

* Go to the chatbot via “Find Services”. Or just type the name, and the feature appears.
* To create, click “+ New”.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXexVkXhLb8JjSMW7CFSnqepx1CtcGP8s9nt5QMlcbKeRLrK8hShBq2UbPedbbpTBSonZeaTkdmfdaSvFa_Dhly9pmhPxa5sX0qVIegwL7rzrhr5NDEcr3a6Ey7zJz3so80EXofU?key=KQSNQqBN-X9R1aFQMzcbakIv" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdwFlGZpHkqOxrUF_44Vjos6nYHc038OlrZvyabSoGP12-oqwxRUV4iCc-P5UKYJbhK2-2vtON9kqr4HaAbrI6WNAnQyB9oZbEaoJtMU3f27I72ar7QgXodQqe6yZ7feBf_emJeEQ?key=KQSNQqBN-X9R1aFQMzcbakIv" alt=""><figcaption></figcaption></figure>

2. **Configure and Create:**

* **Enter a Title:** Give a descriptive name to your chatbot
* **Enter a Description:** Describe in detail the chatbot's content and functionality.
* **Set up a Trigger:** At this stage, you can define triggers, conditions, operating hours, startup settings, and other additional options. These definitions will ensure your chatbot operates efficiently and according to the desired settings.
* Click **“Open Builder”**, to create the bot with its actions and conditions.
* **Allow leads to talk to the bot multiple times?:** It depends on your strategy.\
  If you leave it as “YES”, it will go through the bot every time the configured trigger is activated.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXccIB0JEi-82W5f1gODzmxcPMZeZ6stYt2vFWdaCanlQ5DJEyPyl9McxDuPAC6SRk_n0i0E-H8a0J8YdPC7Q4NdUlF6ESVVEBsBn6YVXnSvQu2-553i7lsrdl7LTng73DG8KPJHNA?key=KQSNQqBN-X9R1aFQMzcbakIv" alt=""><figcaption></figcaption></figure>

3. Building the ChatBot trigger:

{% embed url="<https://youtu.be/MRnkMhD4V0s>" %}

To add blocks in building your chatbot, consult the article:

{% content-ref url="/pages/000608afe144330693fb20f3f5d2a2383d027b7c" %}
[Chatbot - Block Overview](/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-block-overview.md)
{% endcontent-ref %}

To learn more about the customized schedule, consult the article:&#x20;

{% content-ref url="/pages/ce19b58aca9fc24e2b81311cafd864edcf662df0" %}
[Schedule - defining working hours for automations](/en/topics/settings/schedule-defining-working-hours-for-automations.md)
{% endcontent-ref %}

**CONCLUSION:**

Using SprintHub's chatbot for holidays is a smart strategy to ensure your business is always available to customers. This solution provides:

* 24/7 availability: Your customers can receive support and information at any time, strengthening trust in your brand.
* Greater operational efficiency: The chatbot automates repetitive tasks, freeing your team for more strategic demands.
* Opportunity capture: Even outside business hours, the chatbot can register leads, schedule services, and resolve basic questions.
* Enhanced customer experience: Fast and accurate responses, with no waiting time, increase user satisfaction.

With SprintHub's chatbot, you raise the standard of your service, optimize processes, and ensure that your company is always ready to meet customers' needs, regardless of the time.


---

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