Chatbot - Block Cloning

In the chatbot, it is possible to clone your editing blocks, making building faster, smoother, and more intuitive. This feature not only speeds up the process, but also improves the organization and reuse of components, allowing more efficient and standardized editing. This results in a more productive experience, reducing the time spent on repetitive tasks and increasing the quality of the workflow.

To replicate the chatbot's overall structure, you can create a template. This makes standardization easier and speeds up development. To learn how to do it, check out the article:

🔸Chatbot - Template

Follow the steps below to create and configure your chatbot:

1. Create the ChatBot:

• Go to the chatbot via “Find Services”. Or just type the name, and the feature appears.

• To create, click “+ New”.

1. Configure and Create:

• Enter a Title: Give your chatbot a descriptive name

• Enter a Description: Describe in detail the content and functionality of the chatbot.

• Configure a Trigger: At this stage, you will be able to define triggers, conditions, operating hours, startup settings, and other additional options. These settings will ensure that your chatbot works efficiently and according to the desired configurations.

• Click on “Open Builder” to create the bot with your actions and conditions.

• Allow leads to converse with the bot multiple times?: It depends on your strategy. If you leave it as “YES”, it will go through the bot every time the configured trigger is activated.

• Automatically unarchive the lead when starting the chatbot?: If the answer is yes, the chatbot will unarchive the Leads. However, note: the Lead will only be unarchived if the instance is within the limit allowed by the plan.

1. Taking Advantage of the Cloning System to Optimize Your Chatbot:

CONCLUSION:

Using the cloning function in the chatbot provides greater agility, efficiency, and organization in building flows. With this feature, it is possible to reuse previously configured blocks and structures, reducing the time spent on repetitive tasks and ensuring greater consistency in development. In addition, creating templates makes standardization and project scalability easier, making the process more intuitive and productive.