Chatbot - Block Cloning

In the chatbot, it is possible to clone your editing blocks, making construction faster, smoother, and more intuitive. This feature not only speeds up the process but also improves organization and reuse of components, allowing for more efficient and standardized editing. This results in a more productive experience, reducing time spent on repetitive tasks and increasing the quality of the workflow.

To replicate the overall structure of the chatbot, you can create a template. This makes standardization easier and speeds up development. To learn how to do it, check the article:

🔸Chatbot - Template

Follow the steps below to create and configure your chatbot:

1. Create the ChatBot:

• Go to the chatbot via “Find Services”. Or just type the name, and the feature appears.

• To create, click “+ New”.

1. Configure and Create:

• Enter a Title: Give a descriptive name to your chatbot

• Enter a Description: Describe in detail the chatbot's content and functionality.

• Set up a Trigger: At this stage, you can define triggers, conditions, operating hours, startup settings, and other additional options. These definitions will ensure your chatbot operates efficiently and according to the desired settings.

• Click on “Open Builder” to create the bot with your actions and conditions.

• Allow leads to talk to the bot multiple times?: It depends on your strategy. If you leave it as “YES”, it will pass through the bot every time the configured trigger is activated.

• Unarchive the lead automatically when starting the chatbot?: If the answer is yes, the chatbot will perform the unarchiving of Leads. However, attention: the Lead will only be unarchived if the instance is within the limit allowed by the plan.

1. Leveraging the Cloning System to Optimize your Chatbot:

CONCLUSION:

Using the cloning function in the chatbot provides more agility, efficiency, and organization in building flows. With this feature, it is possible to reuse previously configured blocks and structures, reducing time spent on repetitive tasks and ensuring greater consistency in development. Additionally, creating templates facilitates standardization and scalability of the project, making the process more intuitive and productive.