# Social Manager - Automation for sending Instagram Template

#### If you want an explanation about the different Message Templates, check the following article:

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## Creating an Instagram Template

In the upper right corner, you can find the 'Message Templates' option. By clicking it you can create and/or edit existing templates.

<figure><img src="/files/277469f176550e3a7c12d5d587b54136def55f4c" alt=""><figcaption><p><em>Settings dropdown menu.</em></p></figcaption></figure>

## Message Settings

For this example, a text is being created followed by two buttons, one that redirects the Lead to a link, and another that does not redirect. The title was set and the 'Instagram button template' option was checked. When finished, click 'Save changes'.

<figure><img src="/files/3d2b00881c4b5c9d9dccb1633c83a17a9805b3bc" alt=""><figcaption><p><em>Configuring template message.</em></p></figcaption></figure>

## Creating an Automation for a Post

It is possible to create an automation that works for just one post; to do this, simply click the robot icon on the post, as illustrated in the image below.

<figure><img src="/files/bf7a13b0571d9f14af3bc6b2fd74b993540de878" alt=""><figcaption><p><em>Post in Social Manager.</em></p></figcaption></figure>

## Editing Automation

In the 'Direct Message' selector field choose the desired template, and then, in the text field below, put a default message in case it is not possible to send that template — like a backup message. Save the changes with the 'Published' option active and it's finished.&#x20;

<figure><img src="/files/e7a44402bb49cf90e3eef9cd275599a60c94490c" alt=""><figcaption><p><em>Editing automation.</em></p></figcaption></figure>

{% hint style="info" %}
The specific Social Manager automation runs only once per Lead, for each post.
{% endhint %}

## Receiving Message with Button

When a comment is posted on the relevant post, the Instagram template will be sent. It will appear similarly in the Lead's direct message as follows:

<figure><img src="/files/f126627a61f7dfbec67c43344ae372f86d4afd62" alt="" width="375"><figcaption><p><em>Message Template.</em></p></figcaption></figure>


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