# Sending Messages Close to the End of the Conversation

### With the help of AI, it is possible to configure the automatic sending of messages when the established deadline to wait for the lead's response is approaching its end, encouraging interaction and the continuation of the conversation.

To begin, it is necessary to create and "train" your ChatGPT model. Follow the guidelines available in the article:

{% content-ref url="/pages/7cdc2dc7945339f127644b2df4def2151301a653" %}
[ChatGPT Models - Website and Text](/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-models-website-and-text.md)
{% endcontent-ref %}

After completing this step, the configuration will be carried out in the Chatbot where the model will be applied.

{% embed url="<https://youtu.be/7gTeNJcaXDQ>" %}

{% hint style="danger" %} <mark style="color:red;">**The applied configuration determines the time the AI will wait for the Lead's response.**</mark>
{% endhint %}

Check the result of the AI interaction:

&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc9Sg4N5PnWOLYoLZLV5oDwL90-4mnqGTmTtPWmITfD9QXQi77hB9tkTkl_IpbSG5pZI6mw11G9Z9Qa9u4vnmFRbbyHSwhDXN2h_ZhA11rmI671XXGdS5-bjeXG0HWh9ws_2F_Cdg?key=NXQ8FEf86oOjUa-SM-ON3XkX" alt=""><figcaption></figcaption></figure>

**CONCLUSION:**&#x20;

Using AI to strategically encourage interaction with the Lead offers significant benefits, such as increasing the engagement rate and maintaining an active communication flow. By sending personalized messages at the right moment, AI not only rekindles the Lead's interest but also optimizes service processes, ensuring a more efficient and targeted experience. This approach highlights the technology's potential to create more productive connections and strengthen relationships with Leads.


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