AI Agents - File Analysis

Setting up file analysis

To use AI file analysis, you need to configure a Gemini API key on the instance and enable this feature. In the settings, you can choose the maximum file size and the file extensions that the AI will be able to read.

If the extensions are not specified, all possible options can be analyzed. The formats currently supported are: mp4 (video), mp3 (audio), pdf (document), png (image), jpeg (image), csv (spreadsheet), txt (document), mpeg (audio), wav (audio), avi (video) and mpg (video).

Agent skills.

File analysis limitations.

Testing the feature

In the example below, the lead was interacting with the AI Agent when they sent a PDF with information relevant to the conversation. The agent analyzed the document's content and responded based on both its training and the available database — in this case, the store's product inventory.

Conversation with the lead.