# A.I. Agents - Early Completion

## Skill Configuration

To use the Early Termination feature, you must enable this option in the agent. The condition defined in the "**Termination Condition**" settings will be evaluated with each new message from the contact; if the condition is met, then the agent will be terminated.

In settings, in the "**Termination Message**" field, you can set a message to be sent when the conversation is ended by early exit. It is also possible to leave the option "**Close service?**" enabled if you also want to end the service in the 360º SAC.

<figure><img src="/files/6b972a07afff9f4c2d460e976f9abb75a03cfbc6" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/3796ecc8ec9b824cdb095372a523e2292daff28e" alt=""><figcaption></figcaption></figure>

## Testing the Skill

As the following example shows, after the customer sends a message that matches the configuration of "**Termination Condition**", they received the termination message and the service was resolved.

<figure><img src="/files/c193d9c2b49fe497db5898eafb0da887a2260c8a" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/5fd2e799483e9cd60b4c3ac0543a45a63ac349d0" alt=""><figcaption></figcaption></figure>


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