To use AI file analysis, you need to configure a Gemini API key on the instance and enable this feature. In the settings, you can choose the maximum file size and the file extensions that the AI will be able to read.
If extensions are not specified, all possible options may be analyzed. The currently supported formats are: mp4 (video), mp3 (audio), pdf (document), png (image),
jpeg (image),
csv (spreadsheet), txt (document), mpeg (audio), wav (audio), avi (video)
and mpg (video).
Agent abilities.
File analysis limitations.
Testing the functionality
In the example below, the lead was interacting with the AI Agent when they sent a PDF with information relevant to the conversation. The agent analyzed the document's content and replied based both on its training and the available database — in this case, the store's product inventory.
