# API - API call to retrieve Customer Service or Lead Files

## List Files of a Service in SAC360

<mark style="color:green;">`GET`</mark> `/`sac360/list\_file\_attendance/:id

Full endpoint: [https://sprinthub-api-master.sprinthub.app/sac360/list\_file\_attendance/XXXX?i=instance](https://sprinthub-api-master.sprinthub.app/sac360/list_file_attendance/XXXX?i=instancia)

i = name of your instance

XXXX = ID of the Service in SAC360

{% hint style="info" %}
*<mark style="color:purple;">**To List the Services of a Lead, click the link below:**</mark>*

[API - API call to List Lead Conversations](/en/topics/api/api-api-call-to-list-lead-conversations.md)
{% endhint %}

| Name     | Value   |
| -------- | ------- |
| apitoken | XXXXXXX |

**Response**

{% tabs %}
{% tab title="200" %}

```json
[
    {
        "type": "video",
        "url": "https://mmg.whatsapp.net/v/xxxxxxxx2_5xxxx6_n.enc?ccb=11-4&oh=01xxxxxxFUg&oe=66CEF3DC&_nc_sid=xxxxx3=true",
        "mimetype": "video/mp4",
        "s3url": "https://xxxxxx.amazonaws.com/xxxxxxx/whatsapp/2024/07/xxxxxEF60.mp4",
        "s3urlcurt": "whatsapp/2024/07/xxxxxxEF60.mp4",
        "ext": "mp4"
    },
    {
        "type": "audio",
        "url": "https://mmg.whatsapp.net/v/XXXXXXXy&oe=66CF2DF4&_nc_sid=xxxxxmms3=true",
        "mimetype": "audio/aac",
        "s3url": "https://xxxxxx.amazonaws.com/xxxxxx/whatsapp/2024/07/xxxxxxD1.aac",
        "s3urlcurt": "whatsapp/2024/07/xxxxxx649D1.aac",
        "ext": "aac"
    }
]
```

{% endtab %}

{% tab title="400" %}

```json
{
  "error": "Invalid request"
}
```

{% endtab %}
{% endtabs %}

**Example in Postman**

<figure><img src="/files/89024bc4fb592295c95b37a1976f63b459411996" alt=""><figcaption></figcaption></figure>

## List Files of a Lead (Lists all files from all the Lead's services)

<mark style="color:green;">`GET`</mark> `/`sac360/list\_file\_lead/:id

Full endpoint: [https://sprinthub-api-master.sprinthub.app/sac360/list\_file\_lead/XXXX?i=instance](https://sprinthub-api-master.sprinthub.app/sac360/list_file_lead/XXXX?i=instancia)

i = name of your instance

XXXX = ID of the Lead

**Headers**

| Name     | Value   |
| -------- | ------- |
| apitoken | XXXXXXX |

**Response**

{% tabs %}
{% tab title="200" %}

```json
[
    {
        "type": "video",
        "url": "https://mmg.whatsapp.net/v/xxxxxxxx2_5xxxx6_n.enc?ccb=11-4&oh=01xxxxxxFUg&oe=66CEF3DC&_nc_sid=xxxxx3=true",
        "mimetype": "video/mp4",
        "s3url": "https://xxxxxx.amazonaws.com/xxxx/whatsapp/2024/07/xxxxxEF60.mp4",
        "s3urlcurt": "whatsapp/2024/07/xxxxxxEF60.mp4",
        "ext": "mp4"
    },
    {
        "type": "audio",
        "url": "https://mmg.whatsapp.net/v/XXXXXXXy&oe=66CF2DF4&_nc_sid=xxxxxmms3=true",
        "mimetype": "audio/aac",
        "s3url": "https://xxxxxx.amazonaws.com/xxxx/whatsapp/2024/07/xxxxxxD1.aac",
        "s3urlcurt": "whatsapp/2024/07/xxxxxx649D1.aac",
        "ext": "aac"
    }
]
```

{% endtab %}

{% tab title="400" %}

```json
{
  "error": "Invalid request"
}
```

{% endtab %}
{% endtabs %}

**Example in Postman**

<figure><img src="/files/4d68a0a6d5c60bb018c0734af13d4c06a8ac9f3a" alt=""><figcaption></figcaption></figure>


---

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```
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```

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