# Problems with Meta integrations - how to check?

If you have already correctly integrated the **WhatsApp API**, **Meta Ads** and **Meta Business**, but are facing difficulties with:

* Sending message templates;
* Sending regular messages;
* Linking ads to leads;
* Other actions within Sprinthub;

there may be an issue with your account on **Meta**.

### What could be happening?

Even after a successful integration, some issues may arise due to:

* **Blocks or restrictions on the Meta account**
* **Problems verifying the business account**
* **Incorrect settings in message templates**
* **Permission errors or improper access assignment**
* **Inconsistent connections between WhatsApp API and Meta Business**

<figure><img src="/files/6dd02693b3fc12f53df49e9b81f9ae135583a6b3" alt=""><figcaption></figcaption></figure>

### How to Resolve?

To check and resolve these issues, we recommend accessing the **Official Meta Support** through the link:

➡️ [Meta Business Support](https://business.facebook.com/business-support-home)

**In support, you can:**

✅ Request a review of your account;&#x20;

✅ Check for restrictions on your business;

&#x20;✅ Fix permissions and settings of your account;

&#x20;✅ Contact a Meta specialist directly.

If you have questions about configuring your integration, it is also important to review the permissions and settings inside the **Meta Business Manager** and ensure that everything is properly configured.

If you need further assistance, contact our team at **SprintHub**!


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