Problems with Meta integrations - how to check?

If you have already correctly integrated the WhatsApp API, Meta Ads and Meta Business, but are facing difficulties with:

• Sending message templates;

• Sending regular messages;

• Linking ads to leads;

• Other actions within Sprinthub;

there may be an issue with your account on Meta.

What could be happening?

Even after a successful integration, some issues may arise due to:

• Blocks or restrictions on the Meta account

• Problems verifying the business account

• Incorrect settings in message templates

• Permission errors or improper access assignment

• Inconsistent connections between WhatsApp API and Meta Business

How to Resolve?

To check and resolve these issues, we recommend accessing the Official Meta Support through the link:

➡️ Meta Business Support

In support, you can:

✅ Request a review of your account;

✅ Check for restrictions on your business;

✅ Fix permissions and settings of your account;

✅ Contact a Meta specialist directly.

If you have questions about configuring your integration, it is also important to review the permissions and settings inside the Meta Business Manager and ensure that everything is properly configured.

If you need further assistance, contact our team at SprintHub!