> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/strategies/meta-business/problems-with-meta-integrations-how-to-check.md).

# Problems with Meta integrations - how to check?

If you have already correctly integrated the **WhatsApp API**, **Meta Ads** and **Meta Business**, but are having trouble with:

* Sending message templates;
* Sending regular messages;
* Linking ads to leads;
* Other actions within Sprinthub;

there may be an issue with your account on **Meta**.

### What may be happening?

Even after a successful integration, some issues may arise due to:

* **Blocks or restrictions on the Meta account**
* **Business account verification issues**
* **Incorrect settings in message templates**
* **Permission errors or improper access assignment**
* **Inconsistent connections between WhatsApp API and Meta Business**

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2FaOt2b3nD3JctquI79q6q%2Fimage.png?alt=media&amp;token=a31cda4d-b199-40f2-a27b-ef9a280fb698" alt=""><figcaption></figcaption></figure>

### How to Resolve It?

To check and solve these issues, we recommend accessing the **Official Meta Support** through the link:

➡️ [Meta Business Support](https://business.facebook.com/business-support-home)

**In support, you will be able to:**

✅ Request a review of your account;&#x20;

✅ Check whether there are any restrictions on your business;

&#x20;✅ Correct permissions and settings in your account;

&#x20;✅ Contact a Meta specialist directly.

If you have any questions about your integration setup, it is also important to review the permissions and settings within **Meta Business Manager** and make sure everything is properly configured.

If you need further assistance, contact our team at the **SprintHub**!


---

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