Problems with Meta integrations - how to check?

If you have already correctly integrated the WhatsApp API, Meta Ads and Meta Business, but are having trouble with:

• Sending message templates;

• Sending regular messages;

• Linking ads to leads;

• Other actions within Sprinthub;

there may be an issue with your account on Meta.

What may be happening?

Even after a successful integration, some issues may arise due to:

• Blocks or restrictions on the Meta account

• Business account verification issues

• Incorrect settings in message templates

• Permission errors or improper access assignment

• Inconsistent connections between WhatsApp API and Meta Business

How to Resolve It?

To check and solve these issues, we recommend accessing the Official Meta Support through the link:

➡️ Meta Business Support

In support, you will be able to:

✅ Request a review of your account;

✅ Check whether there are any restrictions on your business;

✅ Correct permissions and settings in your account;

✅ Contact a Meta specialist directly.

If you have any questions about your integration setup, it is also important to review the permissions and settings within Meta Business Manager and make sure everything is properly configured.

If you need further assistance, contact our team at the SprintHub!