> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/strategies/broadcast/broadcast-changing-opportunity-stages-in-the-crm-with-chatbot-responses.md).

# Broadcast - Changing Opportunity Stages in CRM with Chatbot Responses

With Sprinthub, it is possible to change the stage of an Opportunity in the CRM based on Chatbot responses. This is done through a broadcast, which consists of sending a signal to trigger another automation, allowing the subsequent actions to be carried out in an integrated way.

Check the video below to see how to configure this automation step by step:

{% embed url="<https://youtu.be/ab2Qbxcf9O4>" %}

**CONCLUSION**

Implementing this automation in Sprinthub makes processes more agile and integrated, ensuring that the stages of the Opportunity in the CRM are updated automatically based on Chatbot interactions. This improves operational efficiency, reduces the need for manual actions, and enables a smoother workflow between different departments. With the use of broadcast, automations communicate intelligently, providing a more dynamic and optimized experience for the team and the Lead.


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