Announcement 18/03 - How to identify legacy Flows and Chatbots

Announcement: As of 03/31/2025, Chatbots and Automation Flows created before 10/21/2024 will be deactivated and remain view-only.

⚠️ Important: There is no automatic migration, as structures and blocks are different. Migration must be done manually by recreating the bots and flows from scratch.

🚀 It is recommended to start the migration as soon as possible to avoid interruptions.

🔎 How to identify a legacy Chatbot

If there are any, they will be listed just below the normal chatbot listing, under the title 'Legacy Chatbots'. The 'Creation Date' column shows the date each chatbot was created, with all being prior to 10/21/2024.

Instance chatbots.

🔎 How to identify a legacy Automation Flow

Currently, Automation Flows do not have a specific section for legacy ones. However, you can identify them by clicking 'Creation Date', sorting by oldest or newest and checking those created before October 21, 2024.

Instance Automation Flows.

Visual differences between recent and legacy versions

The current versions have received several improvements, including new features, performance enhancements and visual changes. It is worth noting that dark mode is not available in older versions, so that is a clear indicator that it is a legacy version. Below are some images contrasting the differences of the versions already in the Menu.

Legacy chatbot.

Updated chatbot.

Updated Automation Flow.