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🐙New Features

Here you will find the new Features released in SprintHub along with an article on how to use them.

20/11/2025

NEWS:

  • Addition of the GPT 5.1 model in AI Agents and others

12/11/2025

NEWS:

  • Release of the new update for flows allowing execution of service/opportunity actions

  • New look for CRM automations

  • New look for SAC automations

LogoAutomações SprintHub - Nova Versão | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now the condition "Does the contact have an email?" allows checking if the email really exists, through a third-party integration for email validation

LogoEmail Marketing - Como configurar o ValidEmail e usar a verificação de e-mail na SprintHub | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

11/09/2025

NEWS:

  • Improvements were made to contact merging, for better tracking when the "Merge all" button is pressed

  • Launch of the Creator of Landing Pages with AI

LogoAI Landing Pages | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • Fixes issue in the contact history where, when adding a filter, it did not return to the first page

09/09/2025

NEWS:

  • Now it is possible to filter a lead's source by name through the condition The lead source is

08/09/2025

NEWS:

  • Automations of Pipeline in the CRM that have repetitions can now be ended when the opportunity is won or lost.

02/09/2025

NEWS:

  • Launch of the new Tasks system

LogoTarefas | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • AI Agent actions that involved the "service responsible" were using the lead owner incorrectly

  • Fixes issue where unsubscribe forms configured in emails did not appear when a user unsubscribed

25/08/2025

NEWS:

  • Now it is possible to configure the Expected close date of opportunities in the "Create Opportunity" action and in the automatic creation of opportunities

14/08/2025

FIXES:

  • Adds history to the lead when an AI agent edits its company

  • Fixes error when opening certain campaigns from Meta Insights

06/08/2025

FIXES:

  • Fixes issue where the "Chatbot was finished" trigger for some automations was not fired

05/08/2025

NEWS:

  • Launch of the new feature "AI Analysis". With it, you can analyze your SAC360 service interactions and receive a score based on service performance

LogoSAC 360º - Análise com IA - Avaliando atendimentos de forma automática e inteligente | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

29/07/2025

NEWS:

  • A new view for Public Calendars was created, with more useful information and better organization of data

21/07/2025

NEWS:

  • Now it is possible to perform automatic mapping of active webhooks

  • The statistics page for an AI Agent was improved. Now it will be possible to view message spending separated by channel, account and model used.

16/07/2025

FIXES:

  • Fixes issue in the "day/month/year" condition where comparisons of the type "before" and "after" did not work correctly

03/07/2025

NEWS:

  • Now it is possible to use a secondary pixel in landing pages, forms and emails

FIXES:

  • Fixes issue where it was not possible to filter leads by CPF and CNPJ type fields due to field formatting. Remember that it is necessary to search only the CPF/CNPJ numbers during filtering

01/07/2025

NEWS:

  • Text area type fields now have markdown support (on the leads and companies screen).

FIXES:

  • Fixes issue where the filter in the leads list stopped being saved

26/06/2025

NEWS:

  • Now it is possible to consider past and canceled meetings in the condition "The lead has a scheduled meeting"

LogoRelatórios - Leads com Reuniões Agendadas | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now it is possible to add a delay in SAC and CRM automations. This delay will make the triggers, conditions and actions of an automation only execute after the established time has passed

LogoCRM - Automação - Função: Atrasar a inicialização da automação | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

24/06/2025

NEWS:

  • Two new custom fields Stars and Status were added to contacts. With them, you will be able to more easily control a contact's scoring.

LogoCRM - (Estrelas) Automatizando Classificação | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Launch of the new view for leads (now called contacts)

LogoContatos - Overview e Informações Detalhadas | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now it is possible to schedule meetings directly in the contact view

LogoContatos - Como Configurar e Gerenciar Reuniões | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • A new section on your contact Communication Statistics was added. In it, you will have information on the best days and times to contact your lead, as well as other general statistics.

LogoContatos - Estatísticas de Comunicação | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • Fixes issue where startup triggers for AI agents did not activate through the Instagram channel

23/06/2025

NEWS:

  • New date function tokens were added: yesterday, lastWeek, lastMonth, lastYear, nextWeek, nextMonth, nextYear

19/06/2025

NEWS:

  • Your AI agents will now automatically detect if they are talking to other chat bots or AIs, and will end the conversation

  • Now it is possible to configure multiple Meta pixels to be used in automations

  • We redesigned the quick replies system. Now it is possible to search for a quick reply from within the message send area.

LogoSAC 360° - Respostas Rápidas | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

17/06/2025

FIXES:

  • We fixed the number of opportunities in the CRM Funnel

11/06/2025

NEWS:

  • Now it is possible to add lead tokens in the redirect link of a form

LogoFormulários - Como Usar Tokens de Lead em Links de Redirecionamento | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

09/06/2025

NEWS:

  • Now it is possible to check in your segment list the last date a lead was removed/added

FIXES:

  • Fixes issue where conditions involving custom fields of type "Yes/No" considered the values "No" and "None" as the same thing

02/06/2025

NEWS:

  • Now it is possible to receive dates in the Brazilian format (dd/mm/yyyy) in your custom webhooks

  • Your messages created in the message queue will now show how many people will receive the message before sending them

27/05/2025

NEWS:

  • New access permissions were added to all major entities of the system (Landing Pages, Segments, Chatbots, etc.). With them, you can prevent users from accessing certain specific entities, allowing greater granularity

FIXES:

  • Fixes issue where an AI agent ended the service even with the option to end disabled

12/05/2025

NEWS:

  • A new condition and trigger "Lead submitted Google form" was added

07/05/2025

FIXES:

  • Changing the name of a URL shortener after creation will no longer automatically change its alias

06/05/2025

NEWS:

  • Now it is possible to enable in your AI Agents the ability to File Analysis, allowing your agent to understand files sent by your leads.

LogoAgentes de I.A. - Análise de Arquivos | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now it is possible to provide different calendars to an AI agent based on programmatic conditions.

LogoAgentes de I.A. - Integrando Diversos Calendários | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now it is possible to schedule some automatic startup triggers directly in your AI Agents

LogoAgentes de I.A. - Ativação por Gatilhos | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

05/05/2025

NEWS:

  • A new action "Run task with copilot" was added to your automations. With it you will have an output from an LLM, just like the copilot= token, but you will be able to reuse the result in multiple parts of the system

LogoFluxos de Automação - Ação: Executar tarefa com o Copilot | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • An improvement was made in the Q&A of AI Agents to improve performance and usability when there are large amounts of questions and answers

28/04/2025

NEWS:

  • A new button Send Test was added to the Meta Conversions API configuration, to allow you to verify if the added configuration is correct

LogoBotão de envio de Conversão de Teste | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Forms now allow showing alerts and texts dynamically

FIXES:

  • Fixes issue in the Chatbots condition "The channel of this conversation is..." where selected accounts disappeared

23/04/2025

NEWS:

  • Now it is possible to program your AI Agents to execute traditional automations, based on conditions the agent detects during the conversation

LogoAgentes de I.A. - Executar Automações | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

17/04/2025

NEWS:

  • Now it is possible to add custom headers in your shorteners

  • Three new tokens were added for the lead, representing the total sum of open, won or lost opportunities: {contactfield=crmOpenValue}, {contactfield=crmGaineValue}, {contactfield=crmLostValue}

LogoUtilizando o Token “Valor das Oportunidades” | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

16/04/2025

NEWS:

  • Marketing emails will now show leads who unsubscribed via the sent email, soft bounces and hard bounces

  • Now it is possible to see the structure of an automation flow or chatbot at a moment in the past

  • New token {copilot=XXXX}. which allows using AI in various parts of the system

LogoChatbot - Utilizando o Token Copilot | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now it is possible to block users from accessing certain folders in your file manager. This does not prevent them from accessing the files if they have the link to the file

11/04/2025

UPDATES:

  • Now it is possible to clone all data from an opportunity through the "Create new opportunity" automation when used in a CRM automation.

LogoCRM - Clonando Oportunidades por Automação de CRM | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • Fixes an issue where it was not possible to delete the default value of certain custom fields.

LogoCampos Customizados - Contatos: Como redefinir o valor padrão | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

08/04/2025

UPDATES:

  • Now conditions of the type The field value is... allow using tokens to perform advanced comparisons

LogoFluxos de Automação: Comparações Avançadas com Tokens na Condição "O valor do campo é” | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Automatic sending of emails now allows you to select which days of the week the sending will take place

07/04/2025

UPDATES:

  • Names of Custom Objects can now be configured as single value fields

  • Now it is possible to use the first set of UTM tags recorded in a lead in your custom reports

03/04/2025

UPDATES:

  • Launch of the new AI agents

LogoAgentes de IA | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

REMOVALS:

  • Beginning the deprecation of the old GPT Models, now called AI Agents (Legacy). These agents will no longer receive new features, and will be disabled in the future

24/03/2025

UPDATES:

  • A new condition "Lead Source" was added to the system automations

LogoAutomação de SAC 360º – Configurando a Condição 'Origem do Lead é…' | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • Fixes an issue where on certain occasions anonymous leads could schedule meetings without filling out the form

  • Fixes issue where the option Sequential in the action Change access permissions of the lead did not work correctly in Integrated Webhooks

17/03/2025

UPDATES:

  • A new condition "Commented on a Post" was added to the system automations

  • Now it is possible to connect Google Ads lead forms to automatically register leads in the system

LogoFormulários do Google Ads | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

03/03/2025

FIXES:

  • Fixes issue in Custom Objects, where fields of type "Yes or No" were not shown correctly on the lead

25/02/2025

UPDATES:

  • Now it is possible to transfer responsibilities from one user to another via the users page.

LogoTransferindo Responsabilidade entre Usuários | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • We fixed the issue when creating a template with more than one token in the body.

24/02/2025

UPDATES:

  • A new filter in advanced opportunity reports was added: The opportunity owner is...

LogoRelatórios - CRM: Como Filtrar por Responsável da Oportunidade | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • In Chatbot questions, it is now possible to add to the list of files when saving the answer in fields of type Multiple File

LogoChatbot – Configuração da Resposta Esperada para Mídias | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now it is possible to unarchive leads automatically when a chatbot is started on them

LogoChatbot - Desarquivar Leads | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • In Chatbot questions, the expected response type "list items" will now allow saving a value different from what was typed by the lead

LogoChatbot – Como Utilizar Valor Padrão e Valor Real no Bloco de Pergunta | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • Transferring only the department in SAC and Chatbot automations will no longer start the service

17/02/2025

UPDATES:

  • In flows and chatbots, it is now possible to continue your flow when an error occurs in an action block, through an additional connection.

LogoWebhooks Integrados - Verificação de status de erro | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

10/02/2025

UPDATES:

  • Now it is possible to export custom fields of opportunities in your advanced reports

  • A new identifier for the lead "Tracking ID" was added to integrated webhooks, which will allow identifying leads from visited pages

LogoWebhooks Integrados - Tracking avançado, identificando leads anônimos | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

23/01/2025

UPDATES:

  • We added a new option in the action Change access permissions of the lead in SAC and CRM automations, which allows adding only the opportunity/service owner to the access

LogoCRM - Como mudar a permissão do Lead ao alterar Responsável da Oportunidade | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES:

  • Fixes an issue where attempting to delete an automation flow caused an error.

14/01/2025

FIXES:

  • We fixed the department user list in the Funnel Filter in the CRM.

04/12/2024

UPDATES:

  • Now it is possible to program your AI Agents to schedule meetings Public Calendars directly through the chat.

LogoAgente de I.A. agendando Reuniões | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • New permissions for Custom Objects were added, to allow better control over your users.

LogoGrupos de Permissões - Objetos Customizados | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Custom reports will now allow exporting Lead custom fields.

LogoRelatórios - Exportação de Campos Customizados e Fonte dos Leads | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

02/12/2024

UPDATES:

  • A new condition The service channel is for chatbots was added. With it, you can check the current conversation channel of a chatbot (in cases of chatbots that converse across multiple channels)

LogoChatbot - Utilizando a Condição "O canal de atendimento é" | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • A new token {dayperiod=DAY|AFTERNOON|NIGHT} was added. This token will be replaced by different texts depending on the current time of day when it is swapped. Example: {dayperiod=Good morning|Good afternoon|Good evening} will be replaced by "Good morning" during the morning period, "Good afternoon" during the afternoon period, and "Good evening" during the night period.

LogoUtilizando Tokens de Período do Dia | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • A new token {random=texto1|texto2|texto3|textoN} was added. This token will be replaced by different texts (separated by "|") randomly.

LogoUtilizando Tokens Randômicos | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • A new set of action and trigger "Broadcast" was added to the system. With it, you will be able to send custom triggers between different automations in the system

LogoWebhooks Integrados - Utilizando broadcast para manipular oportunidades | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES: Actions of the type "Wait" in automations will now appear in the lead history

28/11/2024

FIXES: Fixes an issue where company fields in Public Calendars forms were not being saved

14/11/2024

UPDATES:

  • A new condition "Ask GPT" was added in the conditions for automations. With it, you can ask Chat GPT a question about the lead's data, and it will answer as "Positive" or "Negative"

LogoPerguntar para IA - Condição que pode mudar o rumo dos seus atendimentos | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now when starting an AI agent through the chatbot it will be possible to use the messages exchanged previously.

  • Configure an intelligent output in initialized gpt agents, which will make the agent stop conversing when the provided condition is met

LogoChatbot - Transferindo para um atendente humano com o ChatGPT | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • The Change access permissions action for the lead now allows adding new permissions to the current ones, instead of replacing them

LogoPermissão Adicionada | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Now an AI agent can "nudge" the lead when it is close to the closing date

LogoEnvio de Mensagens Próximas à Finalização do Atendimento | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • A new action Synchronize lead source was added. With it, you can modify your lead's source based on other leads from the same company as it

LogoFluxos de Automação - Sincronizar origem do Lead | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • The campaign planner was moved to the CRM, and will now show updated data on the dashboard

LogoPlanejador de Campanhas | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

  • Unarchive a lead when they fill out a SprintHub form -

LogoFormulários - Desarquivar Leads | SprintHub - Base de Conhecimentodocs.sprinthub.comchevron-right

FIXES: Fixes time distribution in Public Calendars, where certain time settings allowed the lead to schedule a time that should not have been available.

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