# Common Questions

- [Support](https://docs.sprinthub.com/en/common-questions/support.md)
- [OpenReplay: Smart Monitoring of the User Journey](https://docs.sprinthub.com/en/common-questions/support/openreplay-smart-monitoring-of-the-user-journey.md)
- [Cache Clearing](https://docs.sprinthub.com/en/common-questions/cache-clearing.md): To solve issues related to: SprintHub updates and opening the platform in two tabs.
- [Permissions](https://docs.sprinthub.com/en/common-questions/permissions.md)
- [Permission Added](https://docs.sprinthub.com/en/common-questions/permissions/permission-added.md)
- [Department Permissions](https://docs.sprinthub.com/en/common-questions/permissions/department-permissions.md)
- [Lead Permissions](https://docs.sprinthub.com/en/common-questions/permissions/lead-permissions.md)
- [Permissions - Lead access levels](https://docs.sprinthub.com/en/common-questions/permissions/permissions-lead-access-levels.md)
- [Change Lead permission when changing Opportunity Owner](https://docs.sprinthub.com/en/common-questions/permissions/change-lead-permission-when-changing-opportunity-owner.md)
- [Automation Template](https://docs.sprinthub.com/en/common-questions/automation-template.md)
- [Templates - How to Create and Download the JSON for Export and Import](https://docs.sprinthub.com/en/common-questions/automation-template/templates-how-to-create-and-download-the-json-for-export-and-import.md)
- [Customer Support 360° - Automation Template](https://docs.sprinthub.com/en/common-questions/automation-template/customer-support-360-automation-template.md): Automation in Customer Service (CS) 360 is essential to provide efficient, fast, and personalized support.
- [Integrated Webhook - Template](https://docs.sprinthub.com/en/common-questions/automation-template/integrated-webhook-template.md): Automation using webhooks is essential to provide efficient, fast, and personalized communication between systems.
- [Emails - Template](https://docs.sprinthub.com/en/common-questions/automation-template/emails-template.md): Email templates are pre-defined message models that can be easily customized and used for different purposes
- [Chatbot - Template](https://docs.sprinthub.com/en/common-questions/automation-template/chatbot-template.md): Follow the steps below to create a chatbot template
- [Automation Flows - Template](https://docs.sprinthub.com/en/common-questions/automation-template/automation-flows-template.md)
- [CRM - Automation Template](https://docs.sprinthub.com/en/common-questions/automation-template/crm-automation-template.md)
- [Template - CRM Automation Model for Stage](https://docs.sprinthub.com/en/common-questions/automation-template/crm-automation-template/template-crm-automation-model-for-stage.md)
- [Template - CRM Automation Model for Funnel](https://docs.sprinthub.com/en/common-questions/automation-template/crm-automation-template/template-crm-automation-model-for-funnel.md)
- [Automation reports](https://docs.sprinthub.com/en/common-questions/automation-reports.md)
- [Automation report - How to view campaign and tracking reports and results](https://docs.sprinthub.com/en/common-questions/automation-reports/automation-report-how-to-view-campaign-and-tracking-reports-and-results.md): In SprintHub, you can track your recent activities in various tabs, such as emails and landing pages. This ensures that you are always up to date with all changes made.
- [Automation Reports - Customer Support 360° and CRM in SprintHub](https://docs.sprinthub.com/en/common-questions/automation-reports/automation-reports-customer-support-360-and-crm-in-sprinthub.md)
- [Automation reports - System errors](https://docs.sprinthub.com/en/common-questions/automation-reports/automation-reports-system-errors.md): On the Sprinthub platform, system error notifications are displayed in a specific tab next to the user icon. These notifications detail which actions or conditions failed.
- [Automation reports - Recent activity](https://docs.sprinthub.com/en/common-questions/automation-reports/automation-reports-recent-activity.md): In SprintHub, you can track your recent activities in various tabs, such as emails and landing pages. This ensures that you are always up to date with all changes made.
- [File Sending Formats and Limits](https://docs.sprinthub.com/en/common-questions/file-sending-formats-and-limits.md): Platforms have limits for sending attachments; below is the list divided by platform and file type.


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